FAQs

First steps

• How can my password be changed?
• Where can I register/login?
• How long does the onboarding take?
• How long does it take, until the first processed data is visible?
• Switching from another invoice tool to Amainvoice
• Do I have to cancel my test account?

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Booking & cancellation

• How can you book Amainvoice?
• How much does an Amainvoice subscription cost?
• How can you pay the fees invoice for Amainvoice?
• How can you cancel Amainvoice?
• How long after the cancellation of Amainvoice can you access your data?
• Which data must be backed up after the cancellation of Amainvoice?

General questions and answers

• Amazon will charge VAT on Amazon fees from the 01.08.2024 on
• Sales from unregistered warehouse countries - How to smooth out the tax chaos!
• The Amazon payout billing in Amainvoice
• How can a manual payout be requested in Amazon?
• What must be done, if the SP-API status on the home page is red?
• What must be considered in the DATEV interface for the turn of the year?

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